![]() ![]() What type of AGENT installer are you using? Are there any special parameters used? ![]() In case client is connecting, could you check it's details, especially section "Device identifiers" whether correct data is displayed? Is it possible that reverse-DNS may result in the same name? In case name is not correct, but FQDN in client details is, you may use task for automatic renaming. New computers should appear in Lost&Found group if not overridden during installer creation and computer name is either FQDN reported by client itself, or reverse-DNS record for IP which client connected to SERVER - it is also possible that computer is automatically moved to the same group as other computers with the same. In case you are using clean installation of AGENT, new computer entry in Webconsole will be created regardless of machine hostname or any other identificator with small exception in case remote installation task is used to install AGENT (it this the case?). To be more precise, computer record in Webconsole is tied with computer using unique identifier that is generated during clean installation of AGENT therefore each re-installation of AGENT should create new entry in Webconsole. No image involved in this particular case. Wiping the hard drive, and reloading the operating system. ![]()
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